hornbeck

thoughts on business, community and customer service

50 things your customers wish you knew

leave a comment »

I’ve recently started following the search term “customer service” on twitter and found a nice article on “50 things your customers wish you knew” from the Remarkable Communication blog. This list of 50 things is a great start but I think in some cases it’s worth diving into what I think a few of the 50 things mean and how to accomplish them in your company. My first post will be over number 5, “A friendly voice on the other side of the phone means more than you can imagine.”

Written by hornbeck

April 26, 2010 at 3:04 am

Posted in customer service

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: